30-day money-back
Customer satisfaction is our priority! If the product is not the right size or does not meet your expectations, we offer a 30-day money-back guarantee.
TRUSTED BOTH IN STORE AND ONLINE 🧥
★★★★★"I was skeptical at first, but after wearing the cashmere sweater, I’m a loyal customer. The design and fabric exceeded my expectations."
Tom, Vancouver
★★★★★"I love shopping here! The cashmere sweaters are so trendy and perfect for the McLean climate. Plus, delivery was quick, and the quality exceeded my expectations."
James, Calgary
★★★★★"I needed a casual sweater for a friend’s engagement and found a gorgeous cashmere one here. It was even better in person! The fit was spot on, and the customer service team was super helpful when I had questions."
Logan, Winnipeg
★★★★★"Absolutely love this webshop! The collection is stylish, versatile, and perfect for updating my wardrobe with the latest trends. The quality of each piece is excellent, and the fit is spot-on."
Benjamin, Richmond
Urban Chic Redefined
Discover modern sophistication fused with urban chic in Thompson's Haberdashery's exclusive collections.
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frequently asked questions
We offer fast and reliable shipping. Orders are typically processed within 24 hours. Delivery times are:
Standard Shipping: 3-7 business days depending on your location.
We work with trusted couriers to ensure your order arrives quickly and in perfect condition.
Yes! - We want you to love your purchase! If for any reason you’re not satisfied, we offer a 30-day return policy from the day your order is delivered. Items must be unworn, unwashed, and in their original packaging to be eligible for a return. Simply contact our customer service team to initiate the return process.
Yes! - We offer free exchanges for size issues. If your item doesn’t fit perfectly, you can easily exchange it for the right size at no additional cost. Just reach out to our support team and we’ll arrange everything for you.